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Sole to Soul Wellbeing
Sole to Soul Wellbeing
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no such thing as a silly question!

If you’re new to reflexology or simply curious, here are some of the most common questions people ask before their first session. I hope they help you feel informed, comfortable and reassured.


These answers are provided by Sole to Soul Wellbeing, a reflexology practice in Medstead, near Alton in Hampshire, offering calming, holistic treatments to support relaxation and general wellbeing.


1. What is reflexology?

Reflexology is a gentle, holistic therapy that works on specific points on the feet to encourage relaxation and support overall wellbeing. It’s calming, non‑invasive and suitable for most people.

2. Can reflexology help with stress or overwhelm?

Many people choose reflexology for its deeply relaxing effects. While it isn’t a medical treatment for stress, it can offer a peaceful pause and help ease tension in both body and mind.

3. What happens during a reflexology session?

You’ll lie back comfortably while I work on the reflex points of your feet using gentle pressure and soothing techniques. Each session is quiet, calm and tailored to how you’re feeling on the day.

4. How might I feel after reflexology?

Most people feel relaxed, lighter or more settled. Some notice improved sleep or a sense of emotional ease. Responses vary from person to person and are part of the body’s natural process.

5. What should I wear to a reflexology session?

Anything comfortable is perfect. You remain fully clothed throughout, apart from removing your shoes and socks.

6. Is reflexology painful?

No — reflexology should not be painful. The pressure used is gentle and soothing. If anything feels uncomfortable, I simply adjust the pressure to suit you.

7. Do you tailor each session to my needs?

Yes. Every treatment is adapted to your comfort, energy levels and what you need on the day. Reflexology is a very personalised therapy.

8. How often do people come for reflexology?

Some clients come weekly, others monthly, and some only when life feels busy or stressful. There’s no right or wrong — it’s whatever feels supportive for you.

9. Is reflexology safe during pregnancy?

Reflexology is generally considered safe during pregnancy when carried out by a trained practitioner. I always adapt treatments to your comfort. If you have any medical concerns, it’s best to check with your midwife or GP first.

10. Can reflexology support general wellbeing?

Yes — reflexology is often chosen to encourage relaxation, ease tension and support a sense of balance. It’s a holistic therapy that complements everyday wellbeing routines.

11. Can reflexology help me switch off?

Many people find reflexology helps quieten a busy mind and encourages deeper relaxation. While it’s not a treatment for specific conditions, it can offer a peaceful pause from everyday pressures.

12. Why do I need to complete an online consultation form?

The consultation form gives me a simple overview of your general wellbeing, lifestyle and any relevant medical information. It helps me tailor your treatment safely and appropriately, and ensures your session is as comfortable and supportive as possible.

13. If I have a medical condition, can reflexology help me?

Reflexology is a holistic, complementary therapy that encourages relaxation and supports general wellbeing. It is not a treatment for medical conditions, and I do not diagnose or cure. If you have a health concern, it’s always best to speak with your GP or healthcare professional first.

14. What is your background and qualifications?

I’m Josephine, a qualified Reflexologist with a Distinction, committed to ongoing professional development, and a full member of The Association of Reflexologists (AoR). My approach is gentle, supportive and centred around helping clients feel calm, balanced and cared for.

15. What does your therapy room feel like?

My therapy room in Medstead is calm, warm and peaceful — a quiet space designed to help you relax deeply and feel looked after from the moment you arrive.

16. Is there parking available?

Yes — there is easy, free parking directly outside, making your visit simple and stress‑free.

17. How much does a session cost?

A 60‑minute reflexology session is £55, and a 75‑minute session is £65. Each appointment includes time for a short wellbeing check‑in before your treatment.

18. What if I have ticklish feet?

This is very common. Reflexology uses gentle, steady pressure rather than light touch, so most people with ticklish feet find it surprisingly comfortable. I always work at a pace and pressure that feels right for you.

19. What if I’m embarrassed about my feet?

Please don’t worry — I work with feet every day, and there is nothing to be embarrassed about. Reflexology is a nurturing, judgement‑free therapy, and your comfort is always my priority.

20. What is your cancellation policy?

I kindly ask for 24 hours’ notice if you need to cancel or reschedule your appointment. As a small business, I’m unable to fill your slot without notice, and the full session fee becomes chargeable if less than 24 hours’ notice is given. Life happens, and I completely understand — thank you for your consideration and support.

21. How can I pay for my session?

Payment for your first session is taken online when you book, which secures your appointment. For all future sessions, you’re welcome to pay by card or cash at the appointment — whichever is easiest for you.

22. Do I need to bring anything with me?

No — just yourself. Comfortable clothing is ideal, and everything else is provided in the therapy room.

23. Where are you based and how do I book?

Sole to Soul Wellbeing is located in Medstead, near Alton in Hampshire. You can book online, or contact me by email or phone to arrange a session.



Ready to feel calmer and more balanced?

If you’d like to experience reflexology in a peaceful, welcoming space here in Medstead, contact me today to book your Reflexology session. I’d love to support you in creating an hour of calm just for you.

Contact me today

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